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How to delete an account?
Deleting your account will remove all of your information from our database. This action cannot be undone.
Please note that if you have purchased an auto-renewable subscription, your billing will continue after deleting your account. We will request you cancel your subscription before deleting the account to avoid it.
To delete your account: Go to Your Profile -> Settings -> Delete Account -> Select a reason to delete your account -> Confirm Deletion
If you are currently subscribed to any of our subscription plans, please be reminded to cancel your subscription:
Contact info@pingolearn.com for any other queries.
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